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FAQ |
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(click on any
question)
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How It Works |
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How do
I order from Debbie Does Dinner?
You can
place your order via email or by phone
We send out a new menu every Thursday and ask that you
order by Sunday at 9PM.
You can see the
current week’s menu on the
website or
send us an email with your
address and we will email you the new menu every Thursday.
Is
there a minimum order?
You can
order any quantity of any item on the à la carte menu.
We prefer a minimum order of $25 before tax and delivery.
What does an average dinner cost?
$9-$15
per portion.
How many items are on the menu?
Currently
we offer at least three entrées, one to two turnovers, one to
two side dishes, one soup, one salad and one dessert every week.
How often does the menu change?
We create
a new menu every week.
Can I make special requests for dinners?
We welcome
requests and do our best to honor these requests whenever possible.
Does Debbie Does Dinner allow for substitutions?
We do
our best to honor substitutions and special requests whenever
possible.
Can I change or cancel my order once it’s placed?
You can
change or cancel your order any time up to the order deadline,
which is Sunday at 9PM.
Do you offer gift certificates?
Yes,
gift certificates are available for any amount over $50.00.
They are a great gift for new parents, people recuperating from
an illness or injury, busy people who have everything, or for
a company gift to an employee who needs support during a crisis.
Call (415) 643-6438 or
email us for more information. |
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About Delivery |
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What days are the dinners delivered?
We currently
deliver on Wednesdays.
What time will the delivery arrive?
Depending
on the neighborhood, delivery time is either 12-1PM, 4:30-5:30PM
or 6-7PM. If you have specific needs around delivery, please
contact us
directly.
What if I am not home?
We can
leave the food in cooler bags with ice pacs if you will be home
within 2-3 hours of delivery. Other arrangements can be made
upon request.
How much is delivery?
Delivery
fee varies by neighborhood. Please
contact us for more information.
Which neighborhoods does
Debbie Does Dinner
deliver to?
We currently
deliver anywhere in the city of San Francisco and select locations
outside of the city. Please contact us for specific delivery
fees for your neighborhood.
Can I get a delivery if I am not on
Debbie Does Dinner's delivery route?
We are
always looking to expand our service area, so please
contact us
if you are not within the delivery coverage and would like
to receive the service. We will either arrange delivery to you
at an additional charge or keep you posted on when we expand
to your neighborhood.
Weekly
orders from a minimum of four families are required to add a
new neighborhood.
What forms of payment does
Debbie Does Dinner accept?
Cash,
checks made payable to Debbie Does Dinner and PayPal.
Payment is due upon delivery. |
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About the Food |
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What kinds of food does
Debbie Does Dinner
deliver?
We serve
a wide variety of foods from all over the world. Please
see the
sample menus
page.
Is
the food healthy?
We make
everything from scratch using high quality fresh ingredients
that are all natural or organic whenever possible. We
always offer at least one entrée that is healthy, nutritious
and delicious. Many comfort type food items are remade
into healthier versions, for example low carb zucchini manicotti
where zucchini replaces the traditional pasta.
Where are the ingredients from?
Our ingredients
are sourced from the same suppliers used by San Francisco’s
finest restaurants. We use seasonal, organic, local and sustainable
ingredients whenever possible; preservatives and additives are
never used.
Our meat
and poultry is all natural and free of hormones, antibiotics
and synthetic additives.
Our fish
and seafood are either wild or provided by suppliers using sustainable/responsible
farming methods.
Our produce
comes from local farmer’s markets as well as the San Francisco
Produce Market.
What size are the dinner portions?
Hearty!
Most
side dishes and non-lettuce salads are 8 oz portions.
Soups
are 16 oz portions.
Is the food pre-portioned or packaged family style?
Some
items, such as pot pies, are sold and packaged individually.
Other items, such as pumpkin ravioli gratin, are sold and packaged
according to size, i.e. small (serves 1-2), medium (serves 2-3)
or family size (serves 4-6). Other items, such as rice
or quinoa salad, are sold by the portion, but packaged family
style if more than one portion is ordered.
Are
the dinners delivered fresh or frozen?
All of
our food is made from scratch using the freshest ingredients
available. Some items, such as pot pies and turnovers, are delivered
frozen because they need to stay frozen. Otherwise, everything
else is delivered fresh. Most items are fully cooked and only
need to be reheated. Some items, such as fresh fish or marinated
meat need be fully cooked.
Meals
that freeze well should be frozen if not eaten within 3-4 days
of delivery.
Defrost
any items you choose to freeze overnight in the refrigerator
before heating.
How do I make sure Debbie Does Dinner does not use an ingredient
to which my family might be allergic?
When
you sign up to receive the weekly menus, we ask if there are
any food allergies or other dietary concerns we should be aware
of. We then put a note in your profile. If you ever
have any questions or concerns about a particular item, please
ask. We are happy to answer any and all questions and
will do our utmost to ensure your food safety.
Are
there vegetarian options?
Many
of our items are vegetarian. We also offer vegetarian
versions of our non-vegetarian items whenever possible.
What
containers will my food be in?
We use
recyclable and compostable containers whenever possible. Some
food comes in durable plastic microwave containers, which can
be washed and re-used or recycled. Feel free to send them back
(rinsed out please) and we will recycle them for you.
Some food comes in aluminum containers that go straight
into the oven. These can also go in your recycling bin. |
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